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Last updated: August 3, 2026
These Terms and Conditions ("Terms") govern your use of [imperialhealinghouse.com](https://www.imperialhealinghouse.com/) and its related pages (collectively, the "Website"). The Website is operated by Imperial Healing Estate LLC, doing business as Imperial Healing House ("Imperial Healing House," "we," "us," or "our").
By accessing or using the Website, you agree to these Terms. If you do not agree, do not use the Website.
The Website provides general information about Imperial Healing House and its programs. It is not medical, mental-health, psychiatric, legal, insurance, financial, diagnostic, or treatment advice. Website content does not establish a provider-patient relationship, therapist-client relationship, or any other professional relationship between you and Imperial Healing House.
Do not use the Website, an online form, or email for an emergency. If you or someone else may be in immediate danger, call 911, call or text 988 for the Suicide & Crisis Lifeline, or seek immediate emergency assistance.
Admissions, clinical evaluation, treatment, insurance coverage, and service availability are determined separately and are subject to applicable law, professional judgment, program requirements, and written agreements. Nothing on the Website is a guarantee of admission, treatment, outcome, coverage, availability, or suitability for any person.
The Website is intended for parents, legal guardians, referring professionals, and other adults seeking general information. It is not directed to children under 13. If you are under 13, do not provide personal information through the Website.
You may use Website forms to submit general inquiries or referral contact information. Do not submit medical, treatment, diagnostic, insurance, payment, or other sensitive health information through the Website or by email. Please call (385) 312-0352 for admissions, referral, or care-related discussions.
You represent that information you submit through the Website is accurate and that you have authority to provide it. You agree not to submit another person’s personal information unless you are authorized to do so.
Our collection and use of Website information is described in our Privacy Policy. By using the Website, you acknowledge that your information will be handled as described there. Where required, nonessential cookies and similar technologies are subject to your choices through our cookie-consent tool.
The Website and its content—including text, graphics, images, logos, videos, design, arrangement, and other materials—are owned by or licensed to Imperial Healing House and are protected by intellectual-property laws. Subject to these Terms, we grant you a limited, personal, noncommercial, revocable right to access and use the Website for lawful informational purposes.
You may not copy, reproduce, modify, distribute, display, publish, sell, license, create derivative works from, or exploit Website content without our prior written permission, except as permitted by law.
You agree not to:
Use the Website for unlawful, fraudulent, harmful, or abusive purposes; Interfere with the Website’s operation, security, or accessibility; Attempt to gain unauthorized access to the Website, its systems, or accounts; Use automated means, scraping, bots, or similar tools to access or collect Website content or data without permission; Upload or transmit malicious code, spam, or material that infringes others’ rights; or
Misrepresent your identity, affiliation, or authority when contacting us.
The Website may link to or integrate third-party services, including the Alleva patient portal, social-media platforms, Google Maps, video services, and other providers. These services are not controlled by us and are governed by their own terms and privacy notices. A link does not constitute our endorsement. We are not responsible for third-party services, content, availability, security, or practices.
Testimonials, reviews, and other materials on the Website reflect individual experiences and opinions. They do not guarantee that any future person will have the same or similar experience or outcome. Clinical, educational, and program content is reviewed by qualified professionals, but it remains general information and should not be relied upon as individualized professional advice.
THE WEBSITE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. TO THE FULLEST EXTENT PERMITTED BY LAW, IMPERIAL HEALING HOUSE DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AND UNINTERRUPTED OR ERROR-FREE AVAILABILITY.
We do not warrant that the Website will be secure, accurate, complete, current, uninterrupted, free of harmful components, or available at all times. You use the Website at your own risk.
TO THE FULLEST EXTENT PERMITTED BY LAW, IMPERIAL HEALING HOUSE, ITS OWNERS, OFFICERS, EMPLOYEES, CONTRACTORS, AGENTS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOSS OF DATA, PROFITS, GOODWILL, OR BUSINESS, ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE WEBSITE.
TO THE FULLEST EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE WEBSITE OR THESE TERMS WILL NOT EXCEED ONE HUNDRED U.S. DOLLARS (US $100). Some jurisdictions do not permit certain limitations; in those jurisdictions, the limitations apply only to the extent permitted by law.
You agree to defend, indemnify, and hold harmless Imperial Healing House and its owners, officers, employees, contractors, agents, and service providers from claims, liabilities, damages, losses, and expenses, including reasonable attorneys’ fees, arising from your violation of these Terms, unlawful use of the Website, or infringement of another person’s rights.
We may modify, suspend, or discontinue any part of the Website at any time. We may update these Terms from time to time by posting the revised Terms and updating the “Last updated” date. Your continued use of the Website after changes take effect constitutes acceptance of the revised Terms.
These Terms and any dispute arising out of or relating to the Website or these Terms are governed by Utah law, without regard to conflict-of-law principles. Except where applicable law requires otherwise, exclusive jurisdiction and venue lie in the state or federal courts located in Utah County, Utah, and you consent to their jurisdiction.
If any provision of these Terms is found unenforceable, the remaining provisions remain in effect. Our failure to enforce a provision is not a waiver of it. You may not assign these Terms without our written consent; we may assign them as permitted by law. These Terms, together with the Privacy Policy, are the complete agreement between you and us regarding the Website.
Imperial Healing Estate LLC d/b/a Imperial Healing House
4194 N Imperial Way
Provo, UT 84604
Email: [admissions@imperialhealingestate.com](mailto:admissions@imperialhealingestate.com)
Phone: (385) 312-0352
Primary contact: Amy Whitaker, CEO, Licensed Social Worker